Privacy Policy

Effective Date: 4/13/2026

DBD Custom Coatings LLC. (“we,” “our,” or “us”) operates the website DBDCustoms.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Vehicle information (year, make, model)
• Appointment or service details
• Any other information you submit through contact or quote forms

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Site
• Referring website addresses

c. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings; however, some features of the Site may not function properly.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing quotes and scheduling appointments
• Communicating with you about services or inquiries
• Sending appointment confirmations and reminders
• Improving our website and services
• Processing payments (if applicable)
• Sending marketing or promotional communications (you may opt out at any time)
• Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third parties that help operate our business (hosting, payment processors, scheduling tools, SMS/email services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or transfer of business assets

4. SMS and Email Communications

If you provide your phone number or email address, you consent to receive communications from us, including appointment confirmations, service updates, and promotional messages.

• SMS Consent: Message and data rates may apply. Message frequency varies
• Opt-Out: Reply STOP to SMS messages or unsubscribe via email link at any time

We do not share your phone number or email with third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DBD Custom Coatings
Website: https://www.DBDCustoms.com
Email: Sales@DBDCustoms.com
Phone: 814-616-2880
Location: 86 Maple St. Ramey, PA 16671